Southwire – Southwire Celebrates Grand Opening of DFW Customer Service Center
In support of the company’s ongoing commitment to provide a world-class customer experience, Southwire recently celebrated the grand opening of its Dallas Fort Worth (DFW) Customer Service Center (CSC) in AllianceTexas.
Approximately 150 Southwire team members, leaders, community partners and guests gathered on Thursday, August 22, to cut the ribbon on the company’s newest and largest distribution center.
The nearly 1.2 million square foot facility distributes products for the full suite of Southwire solutions, including business segments such as Commercial, Residential, Utility, Industrial and Electrical Products & Engineered Solutions (EP&ES).
The Southwire DFW CSC is expected to employ 250 team members and is comfort cooled, enhancing the team member experience. The facility will also offer modernized storage solutions and automated material handling.
The ribbon cutting event featured remarks from Southwire leadership, as well as Ross Perot, Jr., Chairman of Hillwood, the developer behind AllianceTexas, a lunch celebration and tours of the facility.
“The grand opening of the DFW CSC is a significant moment for Southwire. This facility is a true reflection of our ongoing modernization efforts and our relentless commitment to providing the very best customer experience. We’re investing more than $1.5 billion across our Southwire footprint, integrating newer and better equipment, systems and technology into our operations to increase efficiency, enhance competitiveness and ensure the capability and capacity to support our strategic growth.”
– Rich Stinson, Southwire’s President and CEO
“This modern, automated facility in the center of the United States will provide world-class fill rates and on-time in-full deliveries for our customers, taking our customer service to a new level and ensuring that Southwire remains both an incredible supplier to our customers and an unbelievable place to work.”
– Norman Adkins, Southwire’s President and Chief Operating Officer
“We’ve owned this land for 30 years, and I can’t think of a better client to have on it than Southwire. We have 27,000 acres in the AllianceTexas program, and about 70,000 people a day come to work here. The reason we win business is because of the culture and workforce. Your loyalty, dedication and focus are why Texas continues to grow. We look forward to Southwire growing with us.”
– Ross Perot Jr., Chairman of Hillwood
“I want to extend a special thank you to all who have been involved in the development of this facility. We are looking forward to the opportunities the future holds for our industry, our company and this distribution center.”
– Hermis Udokop, Southwire DFW CSC Site Leader
SourceSouthwire
EMR Analysis
More information on Southwire: See the full profile on EMR Executive Services
More information on Rich Stinson (President and Chief Executive Officer, Southwire): See the full profile on EMR Executive Services
More information on Norman Adkins (President of Wire and Cable and Chief Operating Officer till April 29th, 2024 + Responsibility for Tools, Components and Assembled Solutions (TCAS) Business, Southwire + President, International Cablemakers Federation (ICF)): See the full profile on EMR Executive Services
More information on Hermis Udokop (DFW CSC Site Leader, Southwire): N.A.
More information on Hillwood: https://www.hillwood.com/ + Built on the legacy of the Perot family, Hillwood is a culmination of business success that began as far back as 1962 with the founding of EDS. The vision and know-how that shaped Hillwood’s origins in 1988 still drive the company’s commitment to partners, clients and communities today. As an economic engine for neighborhoods and business districts around the world, Hillwood continues to pursue diverse business opportunities through Hillwood Energy and the co-investments of Hillwood West. We seek growth not for growth’s sake, but to drive progress and shape a brighter future.
More information on Ross Perot Jr. (Chairman, Hillwood): https://www.hillwood.com/about/leadership/ + https://www.linkedin.com/in/rossperotjr
More information on AllianceTexas: https://www.alliancetexasmiz.com/ + https://www.hillwood.com/ + AllianceTexas is home to the Mobility Innovation Zone (MIZ), a one-of-a-kind infrastructure offering mobility visionaries full access to an unparalleled ecosystem, resources and partnerships essential to comprehensively scale and commercialize new technologies.
Located in North Texas, the AllianceTexas Mobility Innovation Zone (MIZ) is a forward-thinking landscape built on collaboration and opportunity, and dedicated to the mission of nurturing the next generation of transportation, aviation and supply chain technology.
This unique concept works to connect the people, places and ideas needed to propel innovation in surface and air mobility forward. By leveraging its one-of-a-kind infrastructure, the MIZ offers businesses and entrepreneurs full access to an unparalleled ecosystem, resources and partnerships essential to comprehensively scale and commercialize the latest logistics and mobility technologies.
AllianceTexas is a 27,000-acre, master-planned development by Hillwood Properties encompassing industrial, logistics, corporate office, retail, aviation, multifamily housing and more. As a global, logistics hub, the development has transformed the North Texas economy and connected the area to industry around the world. Since its inception, AllianceTexas has generated more than 66,000 jobs and an estimated $120 billion in regional economic impact.
EMR Additional Notes:
- Distribution Center (DC) and Warehouses:
- A warehouse is used for storing products while a distribution center, apart from storing products offers value-added services like product mixing, order fulfillment, cross docking, packaging etc. A distribution center stores products for relatively lesser periods compared to a warehouse.
- Warehouses prioritize efficient storage and inventory management, while distribution centers focus on the timely and accurate movement of goods.